Notification settings (admins)

Open Settings → Notifications. Each row is one event you can turn on or off.

To employees

• Schedule published — notify employees when a new schedule is published.
• Upcoming shift reminder — send a reminder before the shift starts.
• Time-off approved / rejected — notify the employee when their request status changes.

To managers

• Shift accepted / denied — when an employee confirms or denies a shift.
• Shift swap request — when an employee requests a swap.
• Time-off request submitted — when an employee submits a request.
• Employee clocks in — clock-in alerts (non-real-time).
• Late arrival — an employee clocked in after their scheduled start.
• No-show — a scheduled shift was not covered.
• Missed break alert — a required break was missed.
• Clopening warning — scheduling would create a clopening violation.

Everyone

• New message — a direct or group message was received.

Practices

• Turn on the manager alerts you will act on, and no others. A manager who gets forty clock-in pings a day reads none of them, including the no-show.
• No-show and Late arrival are the two worth keeping on in almost every organisation — they are the ones that need a response within the hour.
• Review this page after the first fortnight. The right set is obvious once you have seen the volume.